Help & Info
Shipping & Delivery
- Processing Time
Orders are processed within 1-2 business days after payment confirmation. Custom or bulk orders may require additional processing time, and we will notify you accordingly.
- Shipping Methods & Delivery Time
We offer multiple shipping options to meet your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- Same-Day or Next-Day Delivery: Available in select locations for urgent orders.
- Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment in real time.
Returns & Exchanges
- Return Policy
- Items can be returned within 14 days of receiving your order.
- Products must be unused, in their original packaging, and in resellable condition.
- A valid proof of purchase is required for all returns.
- How to Initiate a Return
- Contact Us – Reach out to our customer service team with your order details and reason for return.
- Approval & Instructions – Once approved, we’ll provide instructions on where to send your return.
- Return the Item – Ship the product back to us in its original condition.
- Refund Processing – Once we receive the item, refunds will be processed to the original payment method within 7-10 business days.
- Exchange Policy
If you received a damaged, defective, or incorrect item, we will replace it at no additional cost. Exchanges are subject to product availability. If the requested item is out of stock, a refund or store credit will be issued.
Faq
We provide a variety of tapes, including packaging tape, heavy-duty sealing tape, and specialty tapes for industrial and commercial use.
You can easily place an order through our website by adding products to your cart and proceeding to checkout. If you need assistance, feel free to contact us.
Yes, we offer special pricing for bulk orders. Please reach out to us with your requirements for a custom quote.
We offer standard and expedited shipping options. Delivery times vary based on location, but most orders are delivered within 3-7 business days.
Yes, once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
We accept returns within 14 days of receiving your order, provided the items are unused and in their original packaging. For more details, visit our Returns & Exchanges page.
Currently, we ship within select regions. Please contact our support team to confirm if we deliver to your location.
If you receive a damaged or defective product, please contact us immediately with photos of the issue, and we will arrange a replacement or refund.
You can reach our customer service team via email, phone, or through the Contact Us page on our website.
Yes, we provide custom-printed tape with your logo or branding. Get in touch with us for more information on customization options.